Privacy Policy

Introduction
Welcome to the Privacy Policy for Ontime Response Healthcare Limited ("Ontime Response Healthcare") operates https://ontimeresponse.co.uk and may operate other websites.

This policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act.

1. Data Controller
Ontime Response Healthcare Limited is the data controller responsible for the processing of your personal data in connection with our website. If you have any questions or concerns about this policy or your personal data, you can contact us at info@ontimeresponse.co.uk or 0333 577 0844

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2. Information We Collect
We may collect and process the following categories of personal information: Personal identification information: Name, email address, phone number. Log and usage data: Information about your interactions with our website, including IP address, browser type, pages visited, and referring URL. Cookies and similar technologies: Information collected through cookies and similar technologies placed on your device when you visit our website. For more information, please refer to our Cookie Policy.

 

3. How We Use Your Information
We use your personal information for the following purposes:
Providing and improving services: Understanding how you use our website to enhance its functionality and user experience.
Communication: Responding to your inquiries, sending you updates, and providing information about our products and services.

Analytics: Analysing data to better understand user preferences and behaviour, which helps us improve our website.
Legal obligations: Complying with legal and regulatory requirements.

4. Legal Basis for Processing
We process your personal information based on the following legal bases:
Consent: Processing based on your explicit consent, such as when you subscribe to our newsletter or accept our use of cookies. Legitimate interests: Processing based on our legitimate interests, provided they do not override your rights and interests.

5. Data Sharing
We may share your personal information with the following parties:
Service providers: Companies that assist us with website hosting, analytics, and communication services.
Legal authorities: When required by law or for legal purposes.

 

6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to collect information about your browsing activities. For more information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

 

7. Data Security

We have implemented technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

 

8. Your Rights
You have rights over your personal information, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us using the provided contact information.

 

9. Changes to this Policy
We may update this policy from time to time. The updated version will be posted on our website, and the effective date will indicate the latest revision.

 

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at [contact email/phone number]. By using our website, you consent to the practices outlined in this Privacy Policy.

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